The file arrives
Each week the wholesale partner emails a sales file covering the whole Northern Ireland estate. The dashboard collects it automatically — and anyone can upload one by hand to re-run a week.

The Bare Pantry Food Company
Every week, The Bare Pantry Food Company receives a sales file covering its Northern Ireland shops. A dedicated ordering dashboard now collects that file, turns it into the right order for every shop on its own cycle, and takes each order through packing and dispatch — with nothing reaching the ordering system that hasn't gone to the shop.
At a Glance
Industry
Food & Beverage / Wholesale distribution
Scope
Nearly 100 shops in Northern Ireland, supplied through a wholesale partner
Challenge
Turning a weekly sales file into the right replenishment order for every shop, each on its own cycle
Solution
A dedicated ordering dashboard — import, match, build, pack and dispatch in one place
Key Results
The Challenge
Bare Pantry's Northern Ireland shops are supplied through a wholesale partner, which sends a sales file for the whole estate every week. Each shop's order is built from what it sold — but shops order on different cycles, the partner's product codes are its own, and new shops and products appear without warning.
Bare Pantry wanted that work to run on its own system: the file collected automatically, every order built the same way every week, and the Northern Ireland packing team working from one clear queue — separate from the telesales operation in the Republic.
How It Works
Import, match, build, pack and dispatch — each step on its own page, in the order the team works them.
Each week the wholesale partner emails a sales file covering the whole Northern Ireland estate. The dashboard collects it automatically — and anyone can upload one by hand to re-run a week.
Every shop's sales are matched to Bare Pantry's own products and turned into a replenishment order on that shop's cycle — weekly, or every two, three or four weeks, with the weeks between rolled in.
Orders go to the Northern Ireland packing team's Order Status page, then to Dispatch, split into driver deliveries and DPD, with dockets and labels ticked off before anything leaves.
The Dashboard
The dashboard runs alongside the telesales system on the same platform, at no extra platform cost to Bare Pantry — with its own login, its own pages and its own packing queue.
An unrecognised product code, a shop with no ordering cycle or a shop missing from the file holds the week on the Notifications page until someone answers it. Every answer is remembered, so the same question is never asked twice.
If a product can't be supplied, it's cut on Order Status before dispatch — and the packs the shop is owed are added to its next order automatically.
Priority, picker, picked and packed ticks, box counts and shelf labels to send — the packing team sees exactly what to pick and what's done, on one table.
Some Northern Ireland shops order through Aussie Bob, the AI ordering agent, instead. The team chooses, shop by shop, where each one's orders come from — and Bob's orders join the same packing queue.
Every file collected, with its rows, the orders it built and anything it couldn't match — so "what happened to that shop last week?" has an answer in seconds.
Orders, packs and value by week, the packs still owed to shops, and each shop's latest order — the before and after on one page.
Control
As on the telesales side, the dashboard is the only way a Northern Ireland order reaches Bare Pantry's ordering platform and, from there, their ERP and accounting system. Stock shortfalls are cut before an order is sent, not corrected afterwards, and an order only moves on once the ordering system has accepted it.
So there are no invoices to edit after the fact, and no gap between what the shop received and what the system says it received.
Bare Pantry's telesales shops order through an AI agent — read the Aussie Bob case study.
Related services
If your orders start life as a sales file, they can build themselves — and reach your team ready to pack.